Microsoft cites IDC research on widening AI value gap across organizations

In a Microsoft blog, IDC research commissioned by Microsoft says more than 5,200 senior IT and business leaders across 28 industries were surveyed on scaling AI value. Frontier Firms, the top 10% on IDC’s AI maturity scale, reported an average 4x return on AI versus 2.7x for slow adopters. The study also found that only 61% of organizations are highly confident they can measure AI ROI, while 20% have an organization-wide skilling strategy. Microsoft also cited Black & Veatch’s 98% Microsoft 365 Copilot adoption.