IT之家: Windows Latest says Microsoft may offer credits for a widespread Microsoft 365 outage

According to IT之家 and Windows Latest, Microsoft 365 suffered a prolonged outage starting Nov. 12, affecting Outlook, Teams, Copilot and OneDrive. Microsoft’s MO1550821 notice said there is no evidence of a malicious attack, and initial troubleshooting pointed to some servers becoming unexpectedly unavailable rather than a traffic surge. Affected business customers who submit claims may seek service credits under the SLA, while individual users are unlikely to receive compensation. Customers who buy directly from Microsoft can file through the admin center with the incident number.